Payments, shipping, returns
Payment: We accept all major credit cards through Paypal and through Shopify Payments. We also accept payment by BACS or can send a secure payment link from our credit card machine to email or text, just call 01229 480703 to arrange to pay either of these ways.
International Customers: You will not be charged VAT so you will pay 20% less at checkout. You might have to pay this in your home country when your parcel arrives. Depending on where you live you may also be charged a custom or duty tax. We are not able to calculate any of these charges as they vary from country to country.
Shipping in the UK: Second class delivery is free in the UK for order over £30. You can opt for second class signed for service or tracked 48. If you opt for tracked 48 you must provide a designated safe place where your parcel can be safely left if you are not in. We only offer tracked 48 (no signature required) on orders up to £150. On orders over £150 we only offer second class signed for service where a signature is required. You can opt to pay £4.50 if you would like 1st class signed for service or tracked 24.
International Shipping: We charge a standard rate of £25 for international shipping and will use Royal Mail or a courier service where possible. Please provide a phone number.
Returns: You can return anything you buy in the original condition within 14 days. Please just return the item to us as soon as you can and a refund will be issued as soon as we receive the returned goods.
Return to: Two by Two, 52 Market Street, Ulverston, Cumbria, LA12 7LS
Ways to get in touch
Email us at rachel.twobytwo@gmail.com
Call us on (01229) 480703 and leave a message, we can pick up our messages remotely and we will call you back.
Send a message on facebook or instagram
Find us at 52 Market Street, Ulverston LA12 7LS